Core Values | Transport Logistics Management

Advocating for our clients

As a shipper, you probably know that if you don’t have satisfied airlines, it’s hard to negotiate prices year after year, and even during tight supply crunches, hard to secure transport. It’s a fine dance that our Carrier Relations department has mastered and passed on to our freight specialists and customer service staff. Our diligent approach to invoice management and freight analysis reports not only helps us to always look out for our clients, but also to realize that without our carriers, we wouldn’t be as successful as our company.

Creating long-lasting relationships

The more we learn about the market and freight management needs of our clients, the better and smoother the savings we will make. In fact, we don’t waste time for our workers to replace your devoted freight management customer support reps and get them up to speed. Throughout the almost two decades that we’ve been in company, more than 75% of our employees who started working with us as we expanded are still employed.

Shared Goal & Initiative Alignment

If it’s a new relationship with a shipper or a new employee or carrier, Transport Logistics Management aligns its objectives with our objectives. When we explicitly set out our priorities for each group in our community, we often find that we achieve our goals more effectively.

Quality of Standards

Transport Logistics Management does not trust changes if this is not a long-term solution. The worst thing that we can hear is, “Why have you changed that? It worked so well already!”Not fix something that is not broken unless a road map is provided to enhance productivity and save money.

Continuous Process Improvement

Transport Logistics Management uses lean waste management techniques within our company to offer better support to our staff and customers. This helps us to remain strong in all aspects of our business.